Strategy& Insider Episode 49 - Reinventing the hospital with AI and robotics
Dr. Jorge Short Apellániz, Head of Digital at Quirónsalud, one of Europe's leading hospital networks, explains how AI, robotics, and digital platforms can fundamentally reshape how care is delivered. Recorded in Madrid at University Hospital Rey Juan Carlos, this episode explores why the future of healthcare is not about technology alone but about connecting care across the entire patient journey – before, during, and after treatment. Jorge shares practical examples of innovation in action: from an AI tool that frees doctors from typing notes to robotic surgery that shortens recovery times, to a patient app used by nearly 9.4 million people. A trained physician turned digital leader, Jorge makes the case that digitalization is the catalyst for a much-needed cultural change in healthcare.